EMPLOYMENT AND EXPERIENCETechnical support professional , IBM Information Management Support, CDL Beijing, IBM— Sept.2013 - NowL2 Support for Federation Server System Engineer, Service Management Center, Beijing, British Sky Broadcasting — Nov.2012 - Aug.2013Working as Unix System Engineer(SE) in British Sky Broadcasting Beijing Service Management Center, Responsible for system design, installation and maintenance of hardware products, installation and maintenance of operating systems, monitoring and planning tools/processes, fundamentals of security, installing third party software, back up configuration and restoration of files, system patches, security updates and system upgrades. Responsibilities include
• Designing system solutions based on development team requests and needs • Presenting the development team with recommendations regarding hardware and systems software. • Installing hardware and software, maintaining appropriate maintenance levels and tuning. • Evaluating, recommending, installing and configuring hardware and software to meet development team requirements. • Installing and configuring tools for event monitoring, capacity planning, performance monitoring, etc. and making recommendations based on results • Level 3 troubleshooting and resolution of application and system related problems. • Leading technical projects from start to finish while working within organizational change management and project management guidelines. • Performing system software upgrades including planning / scheduling, testing, coordination, and maintaining integrity of the operating system environment. • Performing backup administration, including backup and restore of data. • Responding to outages both during normal business hours and in an after-hours, on-call capacity. • Producing documentation for use in configuration, repair and troubleshooting of hardware, software and network operating systems. • Participating in capacity planning and disaster recovery exercises while producing supporting documentation.
FAMILY REUNION IN BELGIUM, SOME SHORT-TERM PARTTIME JOBS -- JUNE.2011 - OCT.2012Working in a trading company in Konitch Belgium, in charge of upgrading the system firmware for several kinds of displaying devices. AIX SYSTEM ADMINISTRATOR, IBM CSDL — MAR. 2008- MAR. 2011Working in IBM China Software Developing Laboratory as vendor, DB2 Federation System Team. Responsible for maintenance environment for both developing and testing. A DB2 federation system is a special type of distributed database management system (DBMS). A federated system consists of a DB2 instance that operates as a federated server, a database that acts as the federated database, one or more data sources, and clients (users and applications) that access the database and data sources. With a federated system, user/application can send distributed requests to multiple data source within single SQL statement. There are 3 parts of the Environment works
SYSTEM ENGINEER, CHINA NATIONAL SOFTWARE & SERVICE COMPANY LIMITED — JUL. 2003-MAR. 2008Working in Technical Service Department. Responsible for customer facing service, providing service for IBM eServer System i, System p, including hardware/system maintenance, system integration and so on.
Providing onsite and offsite services to customers, diagnosing customer issues on software and hardware, determining solution and taking actions to resolve the issue, have a lot of experiences working with 24×7 technical support environment (Banks and insurance companies). EDUCATIONFrench , GroepT Leuven Belgium —SEP. 2011-Feb. 2012Language course: Basic French, Level 1 MASTER OF ENGINEERING IN SOFTWARE ENGINEERING , COLLEGE OF COMPUTING & COMMUNICATION ENGINEERING GRADUATE UNIVERSITY OF THE CHINESE ACADEMY OF SCIENCE — MAR. 2006-OCT. 2009Thesis Title: Research and Implementation of Software Testing Environment Based on IBM Federation System Brief Synopsis of Research: A Software Testing Environment (STE) is a setup of software and hardware on which the testing team is going to perform the testing of newly built software product. Software Testing Environment provide a means of automating the test process and integrating testing tools to support required testing capabilities across the test process, it provides significant benefits by reducing testing costs, improving test accuracy. An effective and stable STE is the basic to software testing; a friendly and efficient STE can improve the testing efficiency, so STE is an important component in Software Testing. Based on IBM Federation System testing, by analyzing the feature of Federation System and considering the characteristic of the Federation System testing, research the method and strategy to improve the STE for Federation System.
BACHELOR OF ENGINEERING IN AUTOMATIC CONTROL, BEIJING INSTITUTE OF TECHNOLOGY —SEP. 1999-JUL. 2003COMPUTING SKILLSOperating Systems:AIX (5+ years experience) IBM Certified System Administrator (AIX 6.1 Administration) A strong understanding of AIX and its administration on Power Systems servers.Familiar with install AIX and configure a system, understand and manage LPAR and virtualization technologies (including VIO), manage AIX and system updates and fixes, storage, networking, and system security. Solaris, HP-UX, Linux Linux(Redhat & Suse, platform including IA32, IA64, PPC and zlinux) Basic knowledge in operating system management. Programming Languages:SHELL,Perl, Java Database:IBM DB2 Universal Database IBM Certificated DB2 UDB Administrator(700,701) MySQL LANGUAGE ABILITY
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